Beschreibung
JOB TITLE: Account Partner - Service Sales
LOCATION: Spain, office flex based
DEPARTMENT DESCRIPTION
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
OVERVIEW OF THE ROLE
We are currently seeking an Senior Account Partner to join our growing Professional Services sales team within the Customer Success Group (CSG). Our Senior Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce investment.
As a critical member of the Go To Market (GTM) and Professional Services team, you are responsible for building relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.
YOUR IMPACT
Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers.
Facilitate qualification, deal cycle participation, account reviews and value assessments.
Accountable for bookings, revenue, margin, CSAT, and value delivered.
Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology.
Act as a trusted advisor to our customers to accelerate value and improve customer outcomes.
Pilot awareness within a micro-vertical to develop repeatable motions.
Serve as a key SME, leader, and services consultant to our sales teams.
Serve as the liaison between internal and external teams.
REQUIRED QUALIFICATIONS
Experience owning or leading a book-of-business, within a consultative sales role.
Experience working within a consulting landscape.
Experience selling professional services related to digital transformation and/or a blended sales and project delivery background.
Experience driving a strategic motion, including value propositions, execution planning, teaming, outcomes-based engagements, working with customers through a visioning process, assessing business value outcomes, and developing plans to support the realization of that value through a structured program.
Skilled in maneuvering and working with the C-Suite during a strategy cycle.
Proven ability to present business value led pitches and effectively negotiate terms aligned with margin targets.
Recognize the importance of timing to close deals and are able to balance driving the closing cycle while being responsive to the customer’s needs and fundamentally building trust in the relationship.
Capable of building assets from scratch, including marketing, sales, and strategy solutions.
Experience with global procurement leads to settle pricing and deal strategy.
Background in delivering critical initiatives and/or programs for a firm-based model or product company.
Can exercise empowered judgment in methods, techniques, and evaluation criteria for obtaining results aligned with goals of the company and within associated guidance.
Proven record of consistently meeting or exceeding quota.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, volunteer roles, work experience, etc.)
Proficiency in English AND Spanish languages.
PREFERRED QUALIFICATIONS
Experience selling and/or delivering Professional Services in a context similar to Salesforce or a Global System Integrator type environment.
Experience growing accounts with large and complex pursuits ($M+).
Highly collaborative and excels in a matrix organizational model (aligning with other business functions).
NOTE: By applying to the Account Partner posting, recruiters and hiring managers across the organization hiring Account Partners will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
BENEFITS & PERKS
Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training with Trailhead.com
Exposure to executive thought leaders and regular 1:1 coaching with leadership
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
For more details, visit https://www.salesforcebenefits.com/
