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Business Strategy Architect - Marketing Cloud

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Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce.

At Salesforce Professional Services organization, we focus on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. Our team is made up of thousands of the world’s leading Salesforce experts.

What you’ll be doing as a Business Strategy Architect:

Business Strategy Architect works closely with internal and external collaborators to help think strategically about business, product, and technical challenges as you drive customer efficiencies, cost savings, and quick innovation available on the Salesforce platform. The focus is to meet our customers' success at LATAM for the Marketing Business, preferably with a deeper Salesforce Marketing Cloud and Data Cloud deployment experience. Applying standard processes and representing Salesforce as a SME.

They will possess skills and abilities as a consultant/architect with shown skills in these key areas with the consistent track record of providing transformational roadmaps, end-to-end business solutions, support pre-sales engagements and ability to align diverse stakeholders on a common path forward, ensuring Business and IT executives embrace joint ownership for results.

  • Work closely with Salesforce cross-functional customer account teams to ensure customers are successful with our platform. Customer Success is #1

  • Act as a Trusted Advisor and Subject Matter Expert (SME) for our Salesforce Industries Platform Cloud customers on Advisory and pre-Sales engagements

  • Work closely with customers and partners to co-create a vision and strategy, guide implementation projects to follow Salesforce standard methodologies and align with our product roadmap, so resulting solutions meet customer long-term business objectives

  • Deliver billable implementation consulting and advisory services, including customer facing workshops, agile methodology, architecture roadmap, training and enablement to customer and partner teams

  • Develop a transformation roadmap that bridges vision to execution in an actionable and iterative way

  • Assess customer’s business & technology requirements, and translate into technical solutions

  • Engagements may also include planning, organization, and leadership roles within customer and partner project teams

  • Nurture and manage cultural change and develop adoption strategies for solutions and processes.

  • Continuously developing your personal expertise on Salesforce Industries Platform Cloud, related products and technologies.

  • Giving to thought-leadership, and sharing knowledge / standard processes within the Salesforce community

Who you are…

  • Experienced. Meaningful experience in Consulting or Professional Services Delivery role in Finance Services industry.

  • Good Communication. You know what to say and more meaningfully, how to say it. Along with Spanish and English intermediate level skills.

  • Great Teammate. You’re the best at what you do and you know how to work with your colleagues to get their best.

  • Problem Solver. You love seeking the most difficult of challenges and know how to get to the best solution. You partner with customers to drive business change and implement end to end solutions as a trusted technical advisor.

  • Technical Experience. You have technical skills across relevant technologies & eye for business. Knowledge with cloud platforms and integration.

Preferred Qualifications

  • Salesforce Industries & Platform Experience

  • Data Management and Artificial Intelligence knowledge

  • Convincing consulting presence and comfortable in presenting to senior stakeholders including C-suite executives

  • Application Development experience.

  • Agile project methodology experience.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.

Equal Opportunity Statement.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link:

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