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Principal Software Engineer / PMTS/Architect(AI Cloud)

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  • We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

    Join our dynamic team at Salesforce and make a real impact with your software designs and code! This position requires technical skills, outstanding analytical and influencing skills, and extraordinary business insight. It is a multi-functional role that requires building alignment and communication with several engineering organisations. We work in a highly collaborative environment, and you will partner with a highly cross functional team comprised of Data Scientists, Software Engineers, Machine learning engineers, UX experts, and product managers to build AI Apps. We value execution, clear communication, feedback and making learning fun.

    Your impact - You will:

  • Architect, design, implement, test and deliver highly scalable AI products into the hands of customers
  • Be accountable for defining and driving software architecture and enterprise capabilities (scalability, fault tolerance, extensibility, maintainability, etc.)
  • Independently design sophisticated software systems for high-end solutions, while working in a consultative fashion with other senior engineers and architects in AI Cloud and across the company
  • Determine overall architectural principles, frameworks, and standards to craft vision and roadmaps
  • Analyze and provide feedback on product strategy and technical feasibility
  • Drive long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry events
  • Actively communicate with, encourage and motivate all levels of staff.
  • Be a subject matter expert for multiple products, while writing code and working closely with other developers, QA, PM, and UX to ensure features are delivered to meet business and quality requirements
  • Troubleshoot complex production issues and interface with support and customers as needed
  • Drives long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry events

  • Required Skills:
  • 12+ years of experience in building highly scalable Software-as-a-Service applications/ platform
  • Proven ability to independently craft and deliver large sophisticated projects
  • Proven ability to mentor team members to support their understanding and growth of software engineering architecture concepts and aid in their technical development
  • Experience building technical architectures that address complex performance issues
  • Deep knowledge of object oriented programming and experience with at least one object oriented programming language, preferably Java
  • High proficiency in at least one high-level programming language and web framework (NodeJS, Express, Hapi, etc.)
  • Proven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and/or Ajax
  • Data model design, database technologies (RDBMS & NoSQL), and languages such as SQL and PL/SQL
  • Experience delivering or partnering with teams that ship AI products
  • Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium
  • Prior experience of building highly scalable AI Platforms or applications
  • Demonstrated ability to drive long-term design strategies that span multiple complex projects
  • Experience delivering technical reports and presentations to customers and at industry events
  • Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams to resolve critical issues
  • Experience with the full software lifecycle in highly agile and ambiguous environments
  • Excellent interpersonal and communication skills.

  • Preferred Skills:
  • Solid experience in API development, API lifecycle management and/or client SDKs development
  • Experience with machine learning or cloud technology platforms like AWS sagemaker, terraform, spinnaker, EKS, GKE
  • Experience with AI/ML and Data science, including Predictive and Generative AI
  • Experience with data engineering, data pipelines or distributed systems
  • Experience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)
  • Familiarity with Salesforce APIs and technologies
  • Ability to support/resolve production customer escalations with excellent debugging and problem solving skills

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.

Equal Opportunity Statement.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link:

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