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Backend Distributed System Engineer-Architect/PMTS(Infra)

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Description

Monitoring Cloud is seeking engineers to architect, implement, deliver and operate our monitoring & analytic services that run in the public cloud at massive scale.

Monitoring Cloud is an integral part of the Salesforce Infrastructure that provides key insights for all development teams to quickly detect and remediate incidents to ensure the highest availability of Salesforce products for our customers. This cloud owns the entire telemetry stack starting with the agents that emit, collect and ship telemetry to large-scale backend systems that store data and enable efficient and low-latency queries to provide valuable insights. We support all the key pillars of telemetry - metrics, logs, traces and events at massive scale. Our teams have built these services using a combination of open source technologies and home grown technologies, both of which were essential at Salesforce scale and this has been architected from the ground up to run efficiently in the public cloud.

We are looking to add engineers, with experience building and owning distributed services, who can step up and own big chunks of this vision on these projects. You’ll be challenged to blend customer-centric principles, industry-changing innovation, and the reliable delivery of new technologies. You will work directly with engineering, product, and design, to create experiences that reinforce the Salesforce brand by delighting and wowing our customers with highly reliable and available services.


Responsibilities
Design, develop and deploy features to enhance observability services offered to teams in Salesforce Demonstrate effective service ownership by monitoring their own service and taking proactive actions when incidents happen Interact with customers, engaging in understanding their requirements or issues and address them in a timely manner Work with engineering and product leadership to evolve the feature roadmap by participating and contributing to release planning Champion efforts to reduce engineering toil, by automating manual procedures and move code to config to enhance team productivity Present your work at tech talks, cloud demos and engineering blogs to show case the work and iterate using feedback
Required Skills/Experiences

  • Industry experience of 13 to 20 years with a M.Sc/B.E degree..
  • Experience building highly scalable, available, and real-time data management services
  • Experience building server-side Java or equivalent applications for in a Linux/UNIX environment.
  • Experience in Python, Perl, Ruby, Go, Scala etc. to be able to become an expert if necessary.
  • Worked with time series DBs, metric collection frameworks, message bus and other aspects of data streaming and analytics platforms using Apache Kafka, OpenTSDB, ElasticSearch, Splunk or equivalent technologies.
  • Some experience using SQL and/or NoSQL databases e.g. Oracle, Hbase etc.
  • Good understanding of AWS technologies and operations
  • Demonstrated passion, ability, a willingness to learn quickly and a mindset to make a difference. You are an effective communicator and work equally well in a team or by yourself. You get stuff done!

Desired Skills/Experiences

  • Expertise in data processing techniques.
  • Experience with container orchestration systems Kubernetes, Docker, Helios, Fleet
  • Expertise in open source technologies like Elastic Search, Logstash, Kakfa, MongoDB, Hadoop, Spark, Trino/Presto, Hive, Airflow, Splunk

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If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

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Equal Opportunity Statement.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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