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Business Value Services

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  • Sales
    • Japan - Tokyo
  • Full time
  • JR245503


Role Overview

The Business Value Services plays a crucial role in our pre-sales process, focusing on the business implications and values of our solutions. This position is geared towards articulating the benefits and use cases of our services from a strategic, C-level perspective, ensuring that our offerings are aligned with the executive vision and business objectives of our clients.

Role Objectives

As a Business Value Services team, you will:

  • Design and articulate customer business strategies and solution architectures, ensuring alignment with their long-term objectives.

  • Engage with C-level executives to understand their business challenges and opportunities, translating these insights into actionable, value-driven solutions using our Salesforce products.

  • Act as a digital business authority, maintaining a broad and deep understanding of multiple industries and digital business ecosystems to drive customer success alongside our sales and delivery teams.

Key Responsibilities

  • Identify and share use cases that highlight the return on investment and profitability improvement our solutions can bring to client businesses.

  • Cultivate positive relationships with C-level executives, exploring their business needs and visions, and translating these into strategic solutions.

  • Own the estimation and development of clients' return on investment plans, ensuring a clear path to value realization.

  • Collaborate with Account Executives, Solution Engineers, and Business Consultants to uncover additional business opportunities that lead to sales and client happiness.

  • Conduct workshops and presentations for business design and solution architecture, specifically tailored for C-level executives, demonstrating leadership in facilitation and delivery.

  • Serve as a trusted advisor to clients, crafting their business strategy and model for enhanced profitability and success.

  • Handle customer expectations, particularly regarding business development and the strategic alignment of our solutions with their business goals.


  • Proficient business level Japanese to present and connect with C-level executives and English for internal communication.

  • A minimum of 5 years of experience in business development and client-facing roles, with a proven track record of success in business consulting and project management.

  • Outstanding communication, client management, and presentation skills, combined with the ability to solve problems autonomously, think creatively and proactively, and adapt to changing business environments.

Preferred Skills

  • Experience in SaaS business models and digital transformation projects.

  • Proficiency in Salesforce and familiarity with IT and cloud technologies.

  • Proven leadership in project management and pre-sales activities.

This role is crafted for an entrepreneurial professional who excels in critical thinking and has a passion for driving business growth through innovative solutions. If you are adept at navigating executive-level conversations and translating business needs into technical solutions, we encourage you to apply.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.

Equal Opportunity Statement.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link:

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