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Senior Analyst, Change Enablement & Adoption

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Do you thrive in a fast-paced, highly collaborative environment? Do you get excited about helping people understand and embrace innovative new technology? Salesforce Business Technology is seeking a Senior Analyst to join our BT Change Enablement and Adoption team as part of the Strategy & Enablement group. We collaborate with cross-functional teams at Salesforce to deliver strategic change management programs, ensuring that technology solutions are successfully adopted.

The Senior Analyst will support the strategy that helps make complex change easy for our internal teams, including the development of impact analyses and change management strategies, working with project teams and business partners. As a trusted advisor and coach, this position is the ultimate end user advocate that always considers the end user experience.

Here’s what you’ll be doing:

  • Handling mid-level change programs or a significant part of a larger change program in our Go To Market portfolio
  • Developing impact analyses to establish the complexity of the change
  • Creating or significantly contributing to enablement strategy and plan, including training and communications
  • Collaborating with project teams to ensure the successful execution of the end-to-end technology enablement strategy
  • Proactively identifying and implementing improvements to the change management strategy & methodology
  • Working closely with project teams and business partners across the company
  • Building executive presentations and identifying risks and issues relating to the change management work

Here’s what we’re seeking:

  • Fluency in English is required
  • 4 + years working on complex programs requiring change management, communications and/or training expertise
  • Experience working in Sales or delivering change management programs for Go to Market based organizations
  • A highly organized, upbeat, and creative change professional
  • Handles ambiguity in their stride and can be flexible in their approach
  • An amazing communicator, who has presence and impact and can simplify messaging/incorporate storytelling
  • Proven track record of managing change initiatives or a significant portion of an initiative, as part of a team or independently
  • Grounded in change management principles, methodologies, tools and innovative, and cutting edge best practices

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.

Equal Opportunity Statement.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link:

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