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Specialist Solution Engineer

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  • Sales
    • India - Mumbai
  • Full time
  • JR248814

Description

We have an outstanding opportunity for an expert Solutions Engineer to work with our Enterprise customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform in Mumbai, India! The successful applicant will have a track record of working with Enterprise organisations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups.

Responsibilities:
· Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation.
· Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
· Be an innovator who can build new solutions using out-of-the-box thinking.
· Engage with business users to build solution presentations, demonstrations and prototypes.
· Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state.
· The ability to authoritatively present and articulate the business value to managers and executives of all levels.
· Deliver functional and technical responses to RFPs/RFIs.
· Work as an excellent teammate by chipping in, learning and sharing new knowledge.
· Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology.
· Lead multiple customer engagements concurrently.
· Be self-motivated, flexible, and take initiative.|
Required Skills:
· Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
· 7-10 years of experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
· Strong focus and experience in pre-sales or implementation is required.
· Possess deep technical knowhow
· Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw ‘Day in life of’ across different LOBs.
· Business Analysis/ Business case/return on investment construction.
· Experience in sophisticated solution selling to Commercial customers
· A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
· Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
· Outstanding presentation and demonstration skills.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.

Equal Opportunity Statement.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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