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Content Manager, Office of Accessibility

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Description

The Office of Accessibility is looking for a Content Manager to execute content strategy - including communications and enablement - that support the Communications, Enablement, and Operations team. This role is responsible for developing messaging specifically related to accessibility and disability inclusion, as part of the company's broader DEIA strategy.

Responsibilities

  • Develop internal and external content across Slack, accessibility websites, email, social, Trailhead, and blogs

  • Collaborate with DEIA team members to execute communication strategies aligned with organizational DEIA goals and priorities

  • Cultivate relationships with cross-functional teams including Marketing, PR, Employee Success, Sales, Philanthropy, and more.

  • Leverage data to identify and build relevant and impactful messaging. Use data-driven storytelling to drive impact through content and communication

  • Write executive communications related to partnerships, customer, and employee experiences

  • Develop messaging that reflects Salesforce’s values and commitment to diversity, equity, and inclusion.

  • Raise our external visibility and thought leadership through strategic campaigns

  • Track and analyze content metrics, including reach and sentiment, to assess effectiveness

Qualifications

  • 6+ years of inclusive communications, DEI engagement, and/or PR & Communications experience
  • Deep expertise in executive, inclusion, and sensitive employee communications
  • Inspiring, detailed, and fast writer with the ability to adapt to corporate and executive voice
  • Strong attention to detail, Copy-editing strength
  • Agile and able to thrive in a fast-paced and evolving environment
  • Comfortable navigating highly confidential and sensitive information
  • Experience with presentation design a plus
  • Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.

Equal Opportunity Statement.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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