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Business Value Services Senior Manager

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  • Sales
    • India - Bangalore
    • India - Mumbai
  • Full time
  • JR260280

Description

  • Job Description

    The Business Value Services (BVS) team helps articulate how & why our solutions can help transform Customers’ business and exceed their goals! Salesforce is striving to deliver business transformation enabled by technology to its customers and therefore requires individuals able to develop deep insight into the business dynamics of large complex enterprises and help shape customers change agenda. The team helps accelerate growth across key industries for the country and the region. The team members combine strong industry understanding as well as a deep knowledge of key business drivers that will impact the business. We work closely with the sales and solutions team as well as clients to build an impactful business value for the customer.

    The Role

    Salesforce is looking for highly talented and passionate individuals who can effectively articulate how & why our solutions can help transform Customers’ business and exceed their goals! Salesforce is striving to deliver business transformation enabled by technology to its customers and therefore requires individuals able to develop deep insight into the business dynamics of large complex enterprises and help shape customers change agenda.

    This role involves working with Enterprise sales teams on strategic accounts, defining account strategies, delivering C-Level value propositions, investment justifications, and developing complex deal structures and commercial proposals.

    Responsibilities

    • Engage with Top Strategic Accounts in India to paint the picture of the to-be state / business vision, identifying customer business capability gaps and building the link between Salesforce business capabilities and customers strategic requirements.

    • Customer Success: Support India’s Strategic Accounts across all steps in the customer lifecycle, from strategic alignment, project justification, and commercial proposals to measuring the realized value of targeted business outcomes.

    • Sales Partnership: Work closely with internal sales teams and other functions to help define account strategies and prioritize sales initiatives based on value creation potential and opportunity size.

    • Orchestration: Facilitate internal and external workshops to discover customers' current and future business capabilities with the goal of identifying, prioritizing and measuring key business value drivers (metrics)

    • Investment Justification: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities.

    • Deal Negotiation: Assist in the development and delivery of commercial proposals and deal structures and share insights with extended global team to help develop and execute negotiation strategies.

    • Thought Leadership: Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout and beyond the sales cycle.

    • Executive Focus: Create and deliver C-level compelling propositions as basis for strategic technology decisions. Articulate how our solutions will digitally transform customers’ business at scale.

    Experience & Skills:

    • 10-16 years of relevant experience

    • Mandatory experience in a Top-Tier Consulting Firm

    • A good understanding of one or more of the following industries – Financial Services (BFSI), Retail, CPG, Manufacturing, Communications & Media, Healthcare

    • An good understanding of the new Digital Technologies

    • Strong analytical & problem-solving skills.

    • Strong ability to create, quantify insights and communicate recommendations to CXOs.

    • Strong influencing capabilities: must be a self-starter and possess and ability to work with multiple stakeholders.

    • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.

Equal Opportunity Statement.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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