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Senior Director of Product Management, Retail Cloud

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  • Product
    • California - Mountain View
  • Full time
  • JR266343
  • California Salary $244,500 - $372,900

Description

Retail Cloud powers Modern POS for world's leading brands and retailers bringing online and offline shopping experiences together. Our customers include Crate & Barrel, Under Armour, Converse, Suitsupply, Deciem, LoveSac, Bouclair, Janie & Jack and many others. Our team is looking for a Head of Product Management to lead product areas within our award winning Modern POS product, such as core POS, endless aisle, clienteling and omni-channel. This role will focus on all aspects of product development including research, product vision, roadmap, product definition and end-2-end delivery.

Role Overview

This role calls for a strong, proactive leader capable of autonomously driving projects. Ideally, you have demonstrated an excellent track record for driving new user-centric product capabilities from initial concept to successful delivery and market adoption in the retail industry.

Responsibilities

  • Lead the product vision for your area. Ensure that it aligns with the overall product and company strategy.

  • Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships.

  • Commit to the best user experience possible. Work closely with UX to develop, test, and deliver assets to Engineering. Drive the end-to-end feature delivery cycle.

  • Measure success - A feature's release does not decide success. Define what success means for each feature and each function before it even goes to development.

  • Collaborate across teams. Product managers play a critical role in creating alignment between engineering, customer success, design teams and other stakeholders.

  • Communicate with clarity and efficiency while coordinating product release communications for your components. Be a great partner with the Engineering team for both successes and challenges.

  • Serve as a domain and product expert for Retail Cloud and Modern POS with Engineering, GTM and customers.

Role Requirements

  • 10+ years of SaaS product management experience (or relevant experience).

  • Experience gathering and redefining business requirements and market needs into a successful product strategy.

  • Strong organizational as well as written and oral communication skills.

  • Strong experience in partnering with engineering teams and writing detailed product definitions.

  • Experience with agile development methodologies like Scrum.

  • Understanding of software architecture and UX design.

  • Ability to prioritize multiple competing priorities in fast paced & iterative product development cycles.

  • Domain expertise in e-commerce, POS or payments space.

  • Bachelor's degree (technical disciplines preferred) or equivalent work experience.

Desired Requirements

  • In-depth experience working with Salesforce products and APIs.

  • Prior experience working with the retail industry.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

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Equal Opportunity Statement.

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Salesforce welcomes all.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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