Description
Salesforce Service Cloud enables seamless collaboration between humans and AI agents, for every type of service, on any channel and across any industry to deliver effortless experiences from first contact to final resolution.
An opportunity exists in our Service Cloud organisation for a field sales leader looking to further their career in a hyper-growth, fast-paced and dynamic environment! We are seeking an exceptional and ambitious Sales Manager who will play a key role in driving strategic, Cloud sales initiatives across the UKI region.
Role Description:
As a Sales Leader, you will play a key role leading a team of highly visible and motivated Sales Executives in our expanding UKI sales operation that generates revenue and achieves individual, team and organisational quotas. Our culture is a pivotal element of our success at Salesforce so your leadership will encompass strong energy, passion and the ability to lead a dynamic workforce. Ideal candidates should possess solid B2B sales and prior Enterprise Sales management experience.
Your Impact:
- Development of a growing and diverse team who are seen as trusted advisors to our customer(s) and with internal team members
- Develop the Go-To-Market (GTM) strategy for the team to increase our relevance and fuel the expansion of our Service Cloud business area across the region
- Supporting Account Executives by participating and leading in client meetings and engaging other corporate resources as required
- Management of a high performance team, including recruiting, hiring and training
- Build strong team unity, internal connections, and collaboration across the Salesforce eco-system
- Leading weekly forecast meetings
- Driving pipeline generation initiatives to improve revenue generating opportunities for the customer account(s)
- Mentor and professionally develop Account Executives regarding strategies to ensure a high level of closure rates and opportunity identification
- Engaging at the C-level in customer organisations
- Accurate reporting on sales activity and forecasting to Area Sales Management
- Consistently supervising and enhancing the sales activities of the team
- To be an enabler of an inclusive and winning team spirit
Required skills:
Consistent track record in building / managing sales teams
Previous experience in solution sales (especially Software / SaaS / Cloud)
Experience leading teams selling transformational technology solutions to major Enterprise and Commercial customers
A level of interest in, and/or experience positioning/selling Service Cloud technology solutions
Strong demonstrated and proven sales experience, working with complex customers
People management experience (directly or via matrix)
Able to operate and navigate successfully in a matrix / multi-product sales environment
A passion for building a growing and diverse team
Proven ability to create and inspire impactful teams
Excellent interpersonal skills; able to inspire and build trusted relationships (internally and externally)
Passion for supporting team development, as well as for their own self-improvement
Excellent negotiation skills
A self-starter that can excel in a fast-paced environment
Fluency in English
Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more
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