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Careers in Customer Success.

We’re called the Customer Company for a reason.

From the day we opened our doors, our customers have driven our every decision. After all, when our customers succeed, we succeed — so we help them to accomplish extraordinary things.

Here at Salesforce, our Customer Success Group (that’s CSG) helps companies – from nonprofits to enterprise organizations — achieve their most ambitious goals, accelerate AI-first innovation, and connect with their customers in a whole new way.

So if you’re ready to innovate, create, and accelerate our customers’ success — you’re in the right place. Join us at Salesforce.

Explore our Customer Success roles.

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I always describe my role as an ambassador of possibilities. I work with customers, helping them obtain the most value from their investment with our world-class platform, understanding their needs, providing them with the right resources at the right time, and building trusting and lasting relationships through business value.


Customer Success Director, Mexico

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There are so many reasons why I love this company, but it all starts with how we live our values. Nothing is more important than Trust and Customer Success, and I see this in action every day as our teams collaborate together in the interests of our customers. Innovation is also key, and I'm constantly blown away at the new things this company comes up with.


SVP, Head of Customer Success, UK & Ireland

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Salesforce was my first job. I didn't have previous work experience or the best English. But, I wanted to be in a company where I could be myself and find people to help me grow. Joining was the best choice of my life. Helping our customers achieve success on a daily basis is more rewarding than I could have imagined — I love helping them grow their businesses in a sustainable and innovative way.


Solution Consultant, Brazil

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Salesforce fosters a culture of collaboration and innovation. I love that my teammates support each other when it matters most. And the values set by leadership trickle down throughout the organization — you’re supported to be your best in all areas of your life.


Manager, Solution Consulting, Remote

Your career success in customer success.

Customer success is a core value here at Salesforce — come see why. Explore our latest job listings and apply today.

Customer Success

Senior Renewals Manager

    • Australia - Sydney
    • Australia - Melbourne

Customer Success

Technical Architect

    • Italy - Milan
    • Italy - Rome

Customer Success

Digital Program Manager

    • Indiana - Indianapolis
    • Washington - Seattle
    • Illinois - Chicago
    • Texas - Austin
    • Georgia - Atlanta
    • New York - New York
    • California - San Francisco
    7 locations

You've got questions. We've got answers.

Don’t be shy! Here are some of our most common career questions.

We love that ambition, Trailblazer! And yes — you absolutely can. That said, for the best candidate experience, we recommend applying to no more than three roles within a 12 month-period. This gives our recruiting team more time to dedicate to each application and helps you focus on the jobs that are best matched to, well, you.

Nope! We have all kinds of opportunities across a variety of teams and business functions at Salesforce, including non-technical roles. (Hey, someone’s writing these FAQs!) We’re focused on hiring high-performing talent who can help drive the company forward. The most important thing you can do is make sure that your skills and qualifications on your resume match those outlined in the job posting.

Preparation is key to showing off your best, most confident self! First, we recommend you carefully review the job description, and get ready to demonstrate how your skills and experiences tie back to the qualifications for the role. Our hiring teams want to hear about real-life situations and may ask questions that are behavioral, competency-based, or situational. We also encourage you to have a foundational understanding of our business. (Pssst: Get started by learning about us on Trailhead, our gamified learning platform.)

We’re happy to help! Send a request via our Accommodation Request Form for assistance and/or an accommodation due to a disability during the application or recruiting process.

It’s no secret that our workplaces have changed, and there is no one-size-fits-all approach when it comes to how and where we work. Our Return & Remote approach — which includes guidelines for office-flexible, customer-facing, technical, and fully remote employees — empowers our leaders to make the best decisions for their teams and the jobs that need to be done. Together, we aim to connect, collaborate, and do the best work of our lives in ways that work best for our people and teams.

We care about you (yes, you!) thriving inside and outside of work, and we offer world-class benefits for our employees and their loved ones around the globe. And great news — you can get a sneak peek of our benefits right now via our Benefits Site. We aim to prioritize the resources and tools that matter most to our employees — from world-class benefits to wellbeing resources — because we only succeed when you succeed.

Learn more about life at Salesforce.

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