From the day we opened our doors, our customers have driven our every decision. After all, when our customers succeed, we succeed — so we help them to accomplish extraordinary things.
Here at Salesforce, our Customer Success Group (that’s CSG) helps companies – from nonprofits to enterprise organizations — achieve their most ambitious goals, accelerate AI-first innovation, and connect with their customers in a whole new way.
So if you’re ready to innovate, create, and accelerate our customers’ success — you’re in the right place. Join us at Salesforce.
Salesforce Customer Success Managers act as trusted advisors to our largest and highest profile customers and ensure their success. In this role, you’ll help our customers get the most out of their investment with us — promoting increased value, retention, and customer satisfaction. You bring the Customer Company to life.
View jobs
Solution Architects and Technical Architects are our strategists, problem-solvers, and product experts. In this position, you’ll play a critical role within Salesforce Services, serving as a strategic advisor and business expert for our largest and most complex enterprise customers. No day is the same!
View jobs
Our Customer Success Support team helps our customers achieve success — anywhere and anytime. In this crucial role, you’ll serve as the primary point of contact for customers to solve their most pressing business challenges. You’re highly client-focused and thrive in fast-paced environments.
View jobs
Noemi
Customer Success Director, Mexico
Simon
SVP, Head of Customer Success, UK & Ireland
Beatriz
Solution Consultant, Brazil
Monika
Manager, Solution Consulting, Remote
Customer success is a core value here at Salesforce — come see why. Explore our latest job listings and apply today.
Don’t be shy! Here are some of our most common career questions.
We love that ambition, Trailblazer! And yes — you absolutely can. That said, for the best candidate experience, we recommend applying to no more than three roles within a 12 month-period. This gives our recruiting team more time to dedicate to each application and helps you focus on the jobs that are best matched to, well, you.
Nope! We have all kinds of opportunities across a variety of teams and business functions at Salesforce, including non-technical roles. (Hey, someone’s writing these FAQs!) We’re focused on hiring high-performing talent who can help drive the company forward. The most important thing you can do is make sure that your skills and qualifications on your resume match those outlined in the job posting.
Preparation is key to showing off your best, most confident self! First, we recommend you carefully review the job description, and get ready to demonstrate how your skills and experiences tie back to the qualifications for the role. Our hiring teams want to hear about real-life situations and may ask questions that are behavioral, competency-based, or situational. We also encourage you to have a foundational understanding of our business. (Pssst: Get started by learning about us on Trailhead, our gamified learning platform.)
We’re happy to help! Send a request via our Accommodation Request Form for assistance and/or an accommodation due to a disability during the application or recruiting process.
It’s no secret that our workplaces have changed, and there is no one-size-fits-all approach when it comes to how and where we work. Our Return & Remote approach — which includes guidelines for office-flexible, customer-facing, technical, and fully remote employees — empowers our leaders to make the best decisions for their teams and the jobs that need to be done. Together, we aim to connect, collaborate, and do the best work of our lives in ways that work best for our people and teams.
We care about you (yes, you!) thriving inside and outside of work, and we offer world-class benefits for our employees and their loved ones around the globe. And great news — you can get a sneak peek of our benefits right now via our Benefits Site. We aim to prioritize the resources and tools that matter most to our employees — from world-class benefits to wellbeing resources — because we only succeed when you succeed.
Customer Success
Director Sanket Deshpande is taking on the career opportunity of a lifetime: going to a new country to create a culture and knowledge exchange between veteran Salesforce Customer Success experts from India and the new Global Delivery team he's building in Mexico City.
Learn more
Customer Success
We sat down with three Salesforce Customer Success Group members to hear their stories, explore their top career advice, and understand what drove them to Salesforce (and why they stay – or even come back!)
Learn more
Customer Success
Discover the inspiring journey of a dedicated Engagement Delivery Director within the Salesforce India Customer Success team.
Learn moreJoin our Talent Community and be the first to know about open roles, career tips, events happening near you, and much more.
Join our Talent Community
