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Salesforce Stories

From career journeys to equality spotlights, product innovations to event recaps, check out the latest tales from the Salesforce trails.

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4 Reasons to Join the Salesforce Talent Community

Have you heard of Salesforce's Talent Community? There are many reasons to join, but lucky for you, we've narrowed it down to the top four! Check it out:

Showing 7 to 12 of 421 posts.

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Artificial Intelligence

Optimizing AI Retrieval: How Agentforce Data Library Powers RAG with 99.99% Uptime

The Agentforce Data Library team powers AI-driven customer interactions with high-accuracy, low-latency retrieval across millions of documents. Learn how they eliminated retrieval bottlenecks, improved response accuracy with confidence-weighted retriever selection, and achieved 99.99% uptime.

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Career Growth

Bring Your Sales Career into the AI Era: Agentforce and the Account Executive Role at Salesforce

Talent Advisor Tam Watts shares her perspective on what jobseekers need to know about joining Salesforce's sales org.

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Culture & Connection

Salesforce Named One of Fortune 100 Best Companies To Work For® in 2025

Learn why Salesforce was named one of Fortune 100 Best Companies To Work For® for the 17th year in a row.

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Artificial Intelligence

Keeping a Mission-Critical Platform Running: How Automation Helped MCAE Engineers Reduce Complexity and Incidents

The Marketing Cloud Account Engagement (MCAE) team ensures Salesforce’s marketing automation platform remains scalable and reliable. Learn how they simplified architecture by migrating microservices, automated failure recovery to reduce manual intervention, and optimized performance.

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Artificial Intelligence

How AWS SageMaker Inference Components Save AI Inference Costs By Up to 8X

Learn how Salesforce’s Einstein AI Platform Model Serving team eliminated GPU bottlenecks with AWS SageMaker Multi-Container Endpoints, reduced inference costs by up to 8x, and scaled resources dynamically—enabling cost-efficient AI workloads while cutting infrastructure costs by up to 80%.

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Artificial Intelligence

Salesforce Named One of World’s Most Innovative Companies for 2025

Salesforce was named a 2025 "World's Most Innovative Company" by Fast Company for our advancements in sustainable AI and integration of AI and agents into Slack.

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