From career journeys to equality spotlights, product innovations to event recaps, check out the latest tales from the Salesforce trails.
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Showing 7 to 12 of 392 posts.
Artificial Intelligence
Salesforce's AI Cloud team revolutionizes customer support with real-time, AI-driven article recommendations. Discover how they tackled data bottlenecks with parallel processing, ensured service continuity for 2,500 customers during migration, and upheld trust with schema validation and security.
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Innovation
Our AI Personalization team powers real-time customer experiences using rules-based and AI-driven recommendations. Explore how they tackled multi-channel integration challenges, and rigorous trust standards with the new Web Personalization Manager and by using Data Cloud's real-time insights.
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Artificial Intelligence
Future-proof your career by investing in your own AI training- for free! Learn more about how Salesforce's AI certification process will help you stand out in the job market, apply AI skills immediately, and ensure long-term relevance in a tech landscape where continuous learning is essential.
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Artificial Intelligence
While developing Agentforce to deliver personalized, intelligent recommendations, Salesforce's AI Cloud team tackled challenges from LLM reliability to rapid deployment with trust and security. Discover how they addressed these for secure, efficient rollouts.
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Artificial Intelligence
While developing the Atlas Reasoning Engine, the "brain" of Agentforce, Salesforce AI Research's team tackled challenges in scaling agents, ensuring distributed coherence, and maintaining modular updates. Learn how they overcame them for seamless scalability and functionality.
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Equality
Salesforce Japanでは、多様なバックグラウンドやライフステージにいる方々の採用に力を入れています。採用チームのマネジャーに、SalesforceがどのようにD&I（ダイバーシティ＆インクルージョン）を体現しているか、話を聞きました
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