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Salesforce Stories

From career journeys to equality spotlights, product innovations to event recaps, check out the latest tales from the Salesforce trails.

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4 Reasons to Join the Salesforce Talent Community

Have you heard of Salesforce's Talent Community? There are many reasons to join, but lucky for you, we've narrowed it down to the top four! Check it out:

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Technology

Inside Marketing Cloud’s Kafka Cluster Upgrade: Migrating 760+ Nodes With 1,000,000 Messages/Second

Salesforce’s Marketing Cloud Bigdata Platform team migrated 760+ Kafka nodes and 60+ Zookeeper nodes across 12 clusters—sustaining 1M messages per second and 15TB of daily data. Their goal: unify Marketing Cloud’s Kafka with the centralized Ajna system and migrate all nodes. Learn how they did it:

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EE CGC 2024 CHICAGO Eddie Villarreal Veronica Robles 08 EDITED

Culture & Connection

MentorFinder: The App Making Mentorship Accessible at Salesforce

With over 76,000 employees spread across the globe, finding the right mentor can be a challenge. Enter Salesforce's innovative technology: MentorFinder.

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TB Scaling Real Time Search To 30B Queries With Sub Second Latency

Artificial Intelligence

Scaling Real-Time Search to 30B Queries with Sub-Second Latency

Salesforce's Search Platform team powers access to 6.9 PB of structured data handling an explosive 34% query growth to 30B+ monthly searches. Learn how they conquered critical challenges while maintaining sub-second latency through innovative load shedding and priority-based traffic management.

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TB Bridging Natural Language And SQL With Generative AI

Artificial Intelligence

Bridging Natural Language and SQL with Generative AI

Salesforce’s Cloud Economics and Capacity Management team empowers non-technical users to query infrastructure data using natural language. Learn how they boosted SQL accuracy from 50% to 80%, scaled to thousands of LLM calls with just one daily error, and ensured secure, rapid updates.

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Detecting Openai & AI Provider Issues In Under 10 Minutes With A New Observability System TB

Artificial Intelligence

Detecting OpenAI & AI Provider Issues in Under 10 Minutes with a New Observability System

Salesforce’s AI Platform Infra Team provides a high-performance platform for generative AI workloads at Salesforce. Learn how they tackled inconsistent provider reporting, cut incident detection time from over an hour to under 10 minutes, and now detect 99.9% of issues before customers are impacted.

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AI Driven Relationship Generation Transforming Data Modeling In 50+ Tableau Next & Data Cloud Environments TB

Artificial Intelligence

AI-Driven Relationship Generation: Transforming Data Modeling in 50+ Tableau Next & Data Cloud Environments

Salesforce’s Relationship Automation team streamlines data modeling by auto-generating table relationships across 50+ environments. Learn how they filtered 30,000+ AI-inferred relationships weekly and cut LLM latency.

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