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Salesforce Stories

From career journeys to equality spotlights, product innovations to event recaps, check out the latest tales from the Salesforce trails.

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4 Reasons to Join the Salesforce Talent Community

Have you heard of Salesforce's Talent Community? There are many reasons to join, but lucky for you, we've narrowed it down to the top four! Check it out:

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Career Growth

Transforming Public Sector Sales: A Career Journey at Salesforce

From Business Development Representative to Director of Sales Development, Kenny has spent over 7 years growing his public sector sales career - and has some serious wisdom to share. Read on to hear his advice!

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Career Growth

Bold Moves and Big Impact: A Public Sector Sales Career

Starting your career as a Sales Development Representative in the Public Sector can take you anywhere -- just ask Rachel. She built a team from the ground up, along with the processes and best practices, Now as a Director, she shares her best advice for growth in the era of Agentforce.

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Artificial Intelligence

Behind Salesforce’s JDK 11 to JDK 17 Migration: Lessons for Modernizing Large-Scale Java Applications

Salesforce’s Java Platform Engineering team modernized its 15GB Core Java Application by migrating from JDK 11 to JDK to support 17 frameworks like Spring 6 and improve performance. Discover how they overcame stricter API encapsulation, updated key libraries and revised over 10,000 tests.

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The Next Generation Of RAG How Enriched Index Redefines Information Retrieval For Llms

Artificial Intelligence

The Next Generation of RAG: How Enriched Index Redefines Information Retrieval for LLMs

Salesforce’s LLM Product Engineering team advances Retrieval-Augmented Generation (RAG) systems with their groundbreaking Enriched Index, enhancing information retrieval for LLMs. Discover how they tackled latency challenges and scaled to handle thousands of concurrent queries.

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Artificial Intelligence

How Salesforce’s New EA Agent Scales AI to Transform Enterprise Architecture

The Enterprise Architecture (EA) team transforms system design with the AI-driven EA Agent, processing over 100,000 documents to ensure compliance and optimize architecture. Discover how they overcame unstructured data processing and achieved precise multi-hop reasoning, and delivered results.

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Early Career

From Futureforce to Accessibility Advocate: Breaking Down Neurodiversity Barriers at Salesforce

Jóhanna’s story is an inspiring look at navigating a new career path with neurodiversity — Jóhanna has used her own life experiences to help create more inclusive and accessible spaces for others at Salesforce through her current role in the Office of Accessibility.

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