Artificial Intelligence

Artificial Intelligence

Cómo utilizan la IA en ventas los y las líderes de Salesforce

No es ningún secreto que la inteligencia artificial está cambiando el panorama de las ventas tecnológicas. Pero, ¿cómo pueden los y las líderes de ventas aprovechar las herramientas de IA para aumentar la productividad, sin dejar de crear relaciones sólidas con los clientes y clientas?

Learn more

Artificial Intelligence

3 Ways Salesforce Uses AI to Drive Sustainability

Explore how Salesforce deploys advanced AI solutions like predictive autoscaling for dynamic resource allocation, ApexGuru for optimizing code performance, and General Additive Models for precise emissions forecasting — setting a standard for sustainable practices across the industry.

Learn more

Artificial Intelligence

How AI is the Ultimate Assistant at Salesforce India

Working for the #1 AI CRM has its advantages, including being Customer Zero. Discover how members of our Engineering and Sales teams in India are using Salesforce's own AI to make their work days more efficient!

Learn more

Artificial Intelligence

How Salesforce Supercharges AI: The Secret to Ensuring Model Reliability and Performance

Salesforce's Machine Learning (ML) Observability team tackles tough challenges in the generative AI development lifecycle, including preserving accuracy, managing data variability, and upholding ethical standards. Discover how they overcome these hurdles:

Learn more

Artificial Intelligence

Reengineering Data Cloud’s Data Handling: The Role of Retrieval Augmented Generation (RAG)

Tasked with transforming unstructured text into searchable formats, Salesforce AI engineers were challenged to integrate RAG into Data Cloud's infrastructure while ensuring data compatibility and processing efficiency. Explore how the team enhanced their data ingestion and transformation processes:

Learn more

Artificial Intelligence

How Salesforce’s New Speech-to-Text Service Uses OpenAI Whisper Models for Real-Time Transcriptions

Salesforce's new Speech-to-Text (STT) service uses OpenAI's Whisper models to provide real-time transcriptions with sub-second latency and 95% accuracy. Learn how STT engineers overcame challenges in maintaining this performance while ensuring a minimum of 95% code coverage.

Learn more