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Artificial Intelligence
Salesforce’s Augmented Analytics team transforms formula creation with AI Calculated Fields, allowing natural language inputs to generate precise formulas. Discover how the team overcame challenges like LLM unpredictability with enhanced metadata to gain faster insights from their data.
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Artificial Intelligence
The Agentforce Data Library team powers AI-driven customer interactions with high-accuracy, low-latency retrieval across millions of documents. Learn how they eliminated retrieval bottlenecks, improved response accuracy with confidence-weighted retriever selection, and achieved 99.99% uptime.
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Artificial Intelligence
The Marketing Cloud Account Engagement (MCAE) team ensures Salesforce’s marketing automation platform remains scalable and reliable. Learn how they simplified architecture by migrating microservices, automated failure recovery to reduce manual intervention, and optimized performance.
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Artificial Intelligence
Learn how Salesforce’s Einstein AI Platform Model Serving team eliminated GPU bottlenecks with AWS SageMaker Multi-Container Endpoints, reduced inference costs by up to 8x, and scaled resources dynamically—enabling cost-efficient AI workloads while cutting infrastructure costs by up to 80%.
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Artificial Intelligence
Salesforce was named a 2025 "World's Most Innovative Company" by Fast Company for our advancements in sustainable AI and integration of AI and agents into Slack.
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Artificial Intelligence
If you’re curious about Agentforce and want to step up your career game armed with invaluable information, this is for you. Here are the top five things you need to know about AI agents and five pieces of advice to set yourself apart as a job seeker in the age of AI!
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