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Salesforce Engineering

Salesforce has written 48 articles

Screenshot 2024 07 05 At 2.54.42 PM

Artificial Intelligence

The Future of AI Testing: Salesforce’s Next Gen Framework for AI Model Performance

Explore how SF Eval addresses AI testing challenges, enhances application reliability, and incorporates user feedback to continuously improve AI model outputs.

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25 Productivity Tools That Power Salesforce Engineering Teams

Technology

25 Productivity Tools that Power Salesforce Engineering Teams

Explore 25 productivity tools that supercharge Salesforce Engineering teams around the world—from India and the U.S. to Israel and Argentina. Discover how tools like Slack, GitHub, and Amazon SageMaker serve as the backbone for enhancing productivity, tackling challenges, and driving innovation.

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Einstein Copilot Action Architecture

Artificial Intelligence

Sales Cloud’s AI Transformation: Welcome to the Autonomous Selling Era

Explore how Sales Cloud enhances efficiency by automating administrative tasks using predictive AI for scoring prospects and generative AI for composing emails — significantly improving reps’ time management and customer interactions to help spur sales.

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Sagemaker

Innovation

Revolutionizing AI: How SageMaker Enhances Salesforce Einstein’s Large Language Model Latency and Throughput

Facing massive data volume, the Einstein AI Platform team struggled with slow response times and managing many simultaneous requests for their LLMs. Learn how they integrated Amazon SageMaker to enhance performance - boosting throughput from 6 to 400 requests per minute and reducing latency.

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Hyperforce 2

Innovation

Hyperforce Behind the Scenes: Ushering in a New Age of AI-Driven Cloud Scalability

Nearly 50% of Salesforce's customer traffic now flows through Hyperforce, Salesforce's public cloud-native architecture, handling tens of billions of transactions daily. Discover how Paul Constantinides' team uses predictive and generative AI to skillfully manage this massive traffic flow.

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Inside Data Cloud’S Secret Formula For Processing One Quadrillion Records Monthly

Innovation

Inside Data Cloud’s Secret Formula for Processing One Quadrillion Records Monthly

Data Cloud’s apps layer team processes a staggering 42+ trillion records daily and a mind-boggling 1 quadrillion records monthly. Explore how the team tackles this massive scaling challenge by adopting new technologies, optimizing, and implementing guardrails to unlock deeper insights for customers.

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