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Salesforce Stories

From career journeys to equality spotlights, product innovations to event recaps, check out the latest tales from the Salesforce trails.

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4 Reasons to Join the Salesforce Talent Community

Have you heard of Salesforce's Talent Community? There are many reasons to join, but lucky for you, we've narrowed it down to the top four! Check it out:

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TB How A New AI Architecture Unifies 1,000+ Sources And 100 Million Rows In 5 Minutes

Artificial Intelligence

How a New AI Architecture Unifies 1,000+ Sources and 100 Million Rows in 5 Minutes

Salesforce’s Marketing Intelligence Data and AI team unifies ad data from 1,000+ sources to give marketers a single source of truth. Learn how they automated pipeline provisioning, standardized fragmented schemas, and processed 100M+ rows using a scalable, agentic architecture.

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Technology

Inside Marketing Cloud’s Kafka Cluster Upgrade: Migrating 760+ Nodes With 1,000,000 Messages/Second

Salesforce’s Marketing Cloud Bigdata Platform team migrated 760+ Kafka nodes and 60+ Zookeeper nodes across 12 clusters—sustaining 1M messages per second and 15TB of daily data. Their goal: unify Marketing Cloud’s Kafka with the centralized Ajna system and migrate all nodes. Learn how they did it:

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Culture & Connection

MentorFinder: The App Making Mentorship Accessible at Salesforce

With over 76,000 employees spread across the globe, finding the right mentor can be a challenge. Enter Salesforce's innovative technology: MentorFinder.

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TB Scaling Real Time Search To 30B Queries With Sub Second Latency

Artificial Intelligence

Scaling Real-Time Search to 30B Queries with Sub-Second Latency

Salesforce's Search Platform team powers access to 6.9 PB of structured data handling an explosive 34% query growth to 30B+ monthly searches. Learn how they conquered critical challenges while maintaining sub-second latency through innovative load shedding and priority-based traffic management.

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TB Bridging Natural Language And SQL With Generative AI

Artificial Intelligence

Bridging Natural Language and SQL with Generative AI

Salesforce’s Cloud Economics and Capacity Management team empowers non-technical users to query infrastructure data using natural language. Learn how they boosted SQL accuracy from 50% to 80%, scaled to thousands of LLM calls with just one daily error, and ensured secure, rapid updates.

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Detecting Openai & AI Provider Issues In Under 10 Minutes With A New Observability System TB

Artificial Intelligence

Detecting OpenAI & AI Provider Issues in Under 10 Minutes with a New Observability System

Salesforce’s AI Platform Infra Team provides a high-performance platform for generative AI workloads at Salesforce. Learn how they tackled inconsistent provider reporting, cut incident detection time from over an hour to under 10 minutes, and now detect 99.9% of issues before customers are impacted.

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Showing 1 to 6 of 434 posts.

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