Customer success is a core value at Salesforce. Our experts have helped thousands of customers transform their business and operating models, all backed by the full power of Salesforce. We secure customer success by accelerating adoption, engagement, and growth — ultimately partnering in our customers’ digital transformation.
Where we hire:
North America
Latin America
Europe, Middle East, and Africa
India, Australia, and Singapore
Support Engineers enhance Salesforce's business process and foster customer success. We are the go-to experts in resolving intricate technical issues to deliver a world-class support experience.
Associate Technical Consultants deliver development solutions aligned with customer's requirements. We work on cutting-edge cloud-based projects, ensuring successful delivery of enterprise desktop, cloud, and mobile solutions.
Associate Solution Consultants leverage interpersonal skills, technical expertise, and Salesforce product knowledge to design comprehensive solutions. We act as a strategic partner with customers, maximizing their investment with Salesforce.
An Associate Quality Assurance Consultant utilizes expertise in designing, executing, and documenting tests to ensure software applications meet required standards. We identify defects and prioritize the overall functionality of the software throughout the testing process.
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Meradith Lucas
Solution Consultant
Our interview process looks a little different for each role we hire for. Many of the roles within CSG consist of a resume screen, followed by an interview with your hiring manager and/or a panel interview with the hiring team. Be prepared to discuss previous projects, professional experience and ask questions of the team. Depending on the role, you may need to also complete a technical assessment or answer questions from the team about how you'd approach a technical problem.
For APAC: The process starts with profile screening, followed by HackerRank test (depending on the role you're interviewing for), communication assessment, technical interview, and finally a hiring manager interview. Each round must be cleared to progress.
Recommended resources
Trails to ACE Your Interview! Trailmix | Salesforce Trailhead
Customer Success Interview Prep Trailmix | Salesforce Trailhead
Rock Your Future with Salesforce | Salesforce Trailhead
Early Careers
At Salesforce, internships are a launchpad for successful careers, as seen in Lasya Priya Karuturi's journey from intern to full-time Customer Success role. Starting as an Associate Technical Support Engineer, she gained hands-on experience and mentorship.
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Customer Success
Our Futureforce interns tackle impactful projects shaping our business and driving our company's future. Discover how they deliver customer success.
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Early Careers
As a new Computer Engineering graduate in 2021, Edgar López Valdés had plenty of options to carve his career path - but he knew he wanted to land at Salesforce.
Learn moreStudy today with the Salesforce platform, Trailhead.
Take the Customer Success Trailmix