Description
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
As a Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” or “Sales Engineer”, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.
A successful candidate should bring technical and sales skills that establish credibility and a confident presence and assure both internal and external stakeholders, customers, and partners. Our team engages across the sales organisation to develop a ground-breaking vision using Salesforce technology solutions while overcoming technical objections within sophisticated sales campaigns while also driving enablement.
Responsibilities
- Coordinate the solution cycle through close collaboration with other teams.
- Lead discovery workshops and technical discussions with clients to gather customers’ needs, identify pain points, and propose effective Salesforce solutions.
- Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
- Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
- Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
- Attain quarterly and annual objectives assigned by management
- Respond efficiently to RFPs
- Lead the technical side of the sales cycle
- Keep up-to-date in technology trends and innovations as well as Salesforce products and sales programs to acquire and maintain the knowledge vital to be effective in the position
- Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.
Required Qualifications:
- Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
- Proven time management skills in a dynamic team environment.
- Excellent communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
- Ability to work well in dynamic teams, manage time effectively, and travel as needed.
- Inquisitive, practical, and passionate about technology and sharing knowledge.
- Good at explaining ideas and finding ways to keep people’s attention.
- Willing and able to travel occasionally
- Degree or equivalent relevant experience required. Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
- Inquisitive, practical and passionate about technology and sharing knowledge.
- Fluency in English and Italian.
Preferred Qualifications:
- Good knowledge of the Utilities and/or Manufacturing Industry
- Having existing Salesforce product knowledge and certifications is a plus, but not mandatory. Salesforce offers an extensive onboarding programme to ramp up your pre-sales skills, technical skills & introduce you to our way of working.
- Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles.
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