Senior, Client SE

Descrizione

Mulesoft Senior Client Solution Engineer

Based in Rome, Italy (optionally in Milan, Italy)

Description

Salesforce is hiring for a Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team, who are instrumental to MuleSoft’s growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers’ vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer.

This is what you get working for the MuleSoft Italy Solution Engineering team:

Being part of a passionate Pre-Sales team that puts teamwork first
Collaborate with account executives on a daily basis to ensure the technical and commercial win
Leaders who really care about your development and success
Being part of a company that truly lives its core values Equality and Sustainability
Being part of one of the most innovative companies worldwide

What will you get to do in this role?

Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success.
Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal.
Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing.
Respond to Request for Information/Proposal documents.
Develop and deliver product demonstrations.
Deliver white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions.
Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing.
Stay ahead of and immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them.
Provide ongoing, post-sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success.

You may be a good fit if you:

Are “Salesforce Smart” and value knowledge, Innovation, Integration and adapt to change.
Have a desire to “Win As A Team”.
Are a “Courageous Communicator”, who is comfortable giving and receiving constructive feedback.
Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people.

These are qualifications you’ll need to be successful:

Excellent presentation skills in front of all levels of technical and non-technical audiences.
Ability to establish trust with clients and to influence key decision makers.
Pre-sales, hands-on experience on EAI, ESB, SOA, BPM, Data Integration, MOM, API Management, API Gateway, RPA.
Hands-on Java development experience and ability to code and debug against Java APIs is a plus.
Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc.
Experience and ability to build and deliver Proofs of Concept (PoCs) and to respond to functional & technical elements of RFIs/RFPs independently.
A passion for technology and an ability to translate that passion to impact business for our customers.
Ability to travel as needed.
Degree in IT / Business Informatics or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role.
Languages: Italian and English. Knowledge of Arabic is a plus.

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If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form. Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.

Equal Opportunity Statement.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.