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Customer Success Team

Careers in Customer Success.

We’re called the Customer Company for a reason.

From the day we opened our doors, our customers have driven our every decision. After all, when our customers succeed, we succeed — so we help them to accomplish extraordinary things.

Here at Salesforce, our Customer Success Group (that’s CSG) helps companies – from nonprofits to enterprise organizations — achieve their most ambitious goals, accelerate AI-first innovation, and connect with their customers in a whole new way.

So if you’re ready to innovate, create, and accelerate our customers’ success — you’re in the right place. Join us at Salesforce.

Explore our Customer Success roles.

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Mexico Noemi

I always describe my role as an ambassador of possibilities. I work with customers, helping them obtain the most value from their investment with our world-class platform, understanding their needs, providing them with the right resources at the right time, and building trusting and lasting relationships through business value.

Noemi

Customer Success Director, Mexico

Simon

There are so many reasons why I love this company, but it all starts with how we live our values. Nothing is more important than Trust and Customer Success, and I see this in action every day as our teams collaborate together in the interests of our customers. Innovation is also key, and I'm constantly blown away at the new things this company comes up with.

Simon

SVP, Head of Customer Success, UK & Ireland

Beatriz

Salesforce was my first job. I didn't have previous work experience or the best English. But, I wanted to be in a company where I could be myself and find people to help me grow. Joining was the best choice of my life. Helping our customers achieve success on a daily basis is more rewarding than I could have imagined — I love helping them grow their businesses in a sustainable and innovative way.

Beatriz

Solution Consultant, Brazil

Monika

Salesforce fosters a culture of collaboration and innovation. I love that my teammates support each other when it matters most. And the values set by leadership trickle down throughout the organization — you’re supported to be your best in all areas of your life.

Monika

Manager, Solution Consulting, Remote

Your career success in customer success.

Customer success is a core value here at Salesforce — come see why. Explore our latest job listings and apply today.

Customer Success

Senior Customer Success Manager - Arabic speaking - Saudi Arabia

    • United Arab Emirates - Dubai

Customer Success

Operations Program Manager

    • India - Hyderabad
    • India - Bangalore

Customer Success

Senior Manager, Strategy & Operations

    • India - Bangalore
    • India - Hyderabad

You've got questions. We've got answers.

Don’t be shy! Here are some of our most common career questions.

We love that ambition, Trailblazer! And yes — you absolutely can. That said, for the best candidate experience, we recommend applying to no more than three roles within a 12 month-period. This gives our recruiting team more time to dedicate to each application and helps you focus on the jobs that are best matched to, well, you.

Nope! We have all kinds of opportunities across a variety of teams and business functions at Salesforce, including non-technical roles. (Hey, someone’s writing these FAQs!) We’re focused on hiring high-performing talent who can help drive the company forward. The most important thing you can do is make sure that your skills and qualifications on your resume match those outlined in the job posting.

Preparation is key to showing off your best, most confident self! First, we recommend you carefully review the job description, and get ready to demonstrate how your skills and experiences tie back to the qualifications for the role. Our hiring teams want to hear about real-life situations and may ask questions that are behavioral, competency-based, or situational. We also encourage you to have a foundational understanding of our business. (Pssst: Get started by learning about us on Trailhead, our gamified learning platform.)

We’re happy to help! Send a request via our Accommodation Request Form for assistance and/or an accommodation due to a disability during the application or recruiting process.

It’s no secret that our workplaces have changed, and there is no one-size-fits-all approach when it comes to how and where we work. Our Return & Remote approach — which includes guidelines for office-flexible, customer-facing, technical, and fully remote employees — empowers our leaders to make the best decisions for their teams and the jobs that need to be done. Together, we aim to connect, collaborate, and do the best work of our lives in ways that work best for our people and teams.

We care about you (yes, you!) thriving inside and outside of work, and we offer world-class benefits for our employees and their loved ones around the globe. And great news — you can get a sneak peek of our benefits right now via our Benefits Site. We aim to prioritize the resources and tools that matter most to our employees — from world-class benefits to wellbeing resources — because we only succeed when you succeed.

Learn more about life at Salesforce.

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고객 성공 사례

Salesforce 팀이 기록적인 연말연시를 준비한 방법

사이버 위크는 전자 상거래 고객에게 일년 중 가장 멋진 시간입니다. Commerce Cloud 팀이 연말연시의 성공을 위해 어떻게 협업하고 혁신했는지 알아보세요.

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Screenshot 2024 01 19 At 4.59.26 PM

고객 성공 사례

Salesforce India에서 고객 성공의 길을 개척하십시오.

Salesforce의 고객 성공 그룹(CSG)은 비영리 단체에서 엔터프라이즈 조직에 이르기까지 기업이 가장 야심찬 목표를 달성하고, AI 우선 혁신을 가속화하고, 완전히 새로운 방식으로 고객과 연결할 수 있도록 지원합니다. 인도에 있는 우리 팀이 어떻게 그렇게 하고 있는지 알아보십시오.

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Kimtims 1

고객 성공 사례

고객 성공의 쿼터백: 테크니컬 어카운트 매니저 스포트라이트

수석 테크니컬 어카운트 매니저(TAM)인 Kim은 수십 년 동안 의료 서비스 고객에게 신뢰할 수 있는 조언자로서 쌓은 경험을 바탕으로 Salesforce 기술을 사용하여 고객이 비즈니스 목표를 달성할 수 있도록 지원합니다.

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