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Incentive Compensation Management - Senior Analyst

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Omschrijving: __________

The Global Incentive Compensation Systems Team is responsible for
developing, maintaining, testing, and administering systems used for
compensating the Salesforce sales organization, as well as tools used by
our internal teams to perform their job functions.

As a Senior QA Engineer, you will test code changes in Spiff, Xactly, ETL
processes, and internal compensation tools against business
requirements. You will leverage your strong technical skills and
functional expertise to identify and resolve bugs, prevent issues in
Production, and maintain code quality as the Systems team expands its
scope of automation. QA Engineers work closely with Developers to
ensure that all functionality is working as designed and commissions
are calculated accurately, and we partner with cross-functional teams
including Compensation Operations to support UAT.

In addition to testing efforts, we are seeking an experienced person for
Test Coordination to manage and oversee User Acceptance Testing
(UAT), End-to-End (E2E) testing, and Parallel Processing efforts for
multiple systems. In this role, you will collaborate with external teams,
ensuring seamless coordination and communication to meet testing
milestones and deliverables. You will be responsible for developing
comprehensive test plans, executing test strategies, and managing
defect tracking and resolution. The ideal candidate will possess strong
organizational and problem-solving skills, with a proven track record of
leading cross-functional teams in complex testing environments. Your
ability to foster a collaborative atmosphere and drive results will be
essential to the success of this role.

Essential Functions:

Test Coordinator to manage and oversee UAT, E2E testing, and
Parallel Processing efforts, ensuring seamless coordination and
communication with external teams.

Perform QA testing for code changes in Xactly Incent, Xactly
Connect, and internal compensation tools

Prepare test scripts, set up test data, and execute test cases
Identify, report, and track bugs through resolution

Capture and document test results, ensuring compliance with
Finance and IT audits

Execute regression testing and smoke testing

Coordinate with developers and product owners to understand and
validate business requirements
Work cross-functionally with Compensation Operations team to
support UAT and provide expertise

Job Requirements:

Hands on Experience in Incentive Compensation Management
domain with (Xactly/SPIFF/Varicent/EverStage or Captive IQ).

Strong understanding of incentive compensation models,
including commission structures, bonus programs, and sales
performance metrics

Good to have Salesforce platform knowledge or some Salesforce
certification.

Strong experience in Testing, Test Strategy design, Test planning
& exposure to test metrics.

Experience working with IT development staff on complex
projects.

Familiarity with Agile (Scrum) framework and regression testing is
preferred

Ability to make decisions and work with minimal direction even
under pressure

Strong analytical and mathematical skills

Better to have some certification on testing along with ICM tools.

Education & Experience:

A minimum of 5 years of testing experience is required. 6 to 8
years of experience is preferred.

Strong experience with compensation systems (Spiff, Everstage,
Captivate IQ, Varicent, or Xactly)

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form. Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.

Equal Opportunity Statement.

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

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